Shipping Policy

At Ethan Rides, we are committed to delivering your auto products efficiently and safely. Please read our Shipping Policy for important details regarding order processing, delivery times, and payment.

1. Order Processing Time

• All orders are processed within 1-3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Delivery Time

• Shipping fees vary based on your location and order size. Shipping costs will be communicated during the order confirmation process.
• Delivery times typically range between 5-10 business days, depending on your location. Delays due to weather, holidays, or unforeseen circumstances may affect this timeline.

3. Cash on Delivery (COD) Payment

• Cash on Delivery (COD) is the only payment method available for purchases.
• Customers are required to have the total order amount in cash ready upon delivery.

4. Order Tracking

• Once your order is shipped, we will provide tracking information, if available, to monitor the status of your delivery.

5. Failed Delivery and Reattempts

• If the delivery is unsuccessful due to the unavailability of the customer or incorrect address details, a reattempt may be scheduled. Additional charges may apply for repeated delivery attempts.

6. Damage or Lost Shipments

• Please inspect your order upon delivery. Report any damage or missing items within 48 hours of receipt by contacting us.
• We will assist in resolving the issue promptly.